Account access
Sign-in and password help
If you cannot access your member account, Haulier Link support can arrange a secure password-reset email. Administrators never need to see or choose your password.
Help when you need it
Support & Contact
Need help with your account, joining Haulier Link, posting loads or finding freight work? Start here and we will point you in the right direction.
Membership
Joining Haulier Link
Businesses can apply to find freight work, advertise loads, or both. Applications are reviewed before member access is created.
Marketplace
Loads, permissions and membership
Contact us if you need help with finding loads, posting loads, Expressions of Interest, organisation permissions or another Haulier Link marketplace question.
Technical support
Something is not working
If you see an error or a page does not behave as expected, send us enough information to investigate without sending any passwords or security links.
Before contacting us
Information that helps us investigate
For account or technical problems, include the following where relevant:
- ✓your organisation name
- ✓the email address used to sign in
- ✓what you were trying to do
- ✓the exact error message
- ✓a screenshot if useful
- ✓approximately when it happened
Security: never send us your password, password-recovery link, invitation link or one-time security code. Haulier Link support does not need your password to help you.